Privacy Policy

Effective Date: 01/01/2026
Website: https://intrec.in

This Privacy Policy describes how the Institute of Tropical Research, Ecology and Conservation (INTREC) (“INTREC”, “we”, “our”, “us”) collects, uses, processes, stores, and protects personal data when you access or use our website and related services.

INTREC is the data controller of your personal data for purposes described in this Policy.

By accessing or using this website, submitting information, or making purchases, you acknowledge that you have read and agree to this Privacy Policy.

1. Scope of Policy

This Privacy Policy applies to:

  • Website visitors

  • Customers purchasing products

  • Users submitting forms or inquiries

  • Newsletter subscribers

  • Workshop or program registrants

2. Personal Information We Collect
2.1 Automatically Collected Information (Device Information)

When you visit our website, we automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device type

  • Time zone

  • Cookie identifiers

  • Pages visited

  • Products viewed

  • Referring websites or search terms

  • Usage behavior and interaction data

This data is collected through cookies and analytics tools.

2.2 Information You Provide Voluntarily

We may collect personal data you provide directly, including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • City and country

  • Organization name (if provided)

  • Order details

  • Payment transaction references

  • Messages submitted through forms

  • Newsletter subscription details

Providing such data is voluntary, but certain features (such as purchases or contact forms) cannot function without required information.

3. Purpose of Data Processing

We process personal data only to the extent necessary for legitimate purposes, including:

  • Processing and fulfilling orders

  • Shipping and delivery coordination

  • Customer communication and support

  • Payment processing and verification

  • Sending order confirmations and updates

  • Responding to inquiries

  • Sending newsletters (only if subscribed)

  • Website analytics and performance improvement

  • Fraud detection and prevention

  • Legal and regulatory compliance

  • Tax and accounting requirements

We process only the minimum data necessary for these purposes.

4. Legal Basis for Processing

We process personal data based on one or more of the following grounds:

  • Performance of a contract (such as fulfilling an order)

  • Legal obligations (tax, accounting, compliance)

  • Legitimate business interests

  • User consent (newsletter, optional cookies)

5. Payments and Financial Data

Payments are processed through secure third-party payment gateways.

INTREC:

  • Does not store full card numbers

  • Does not store banking passwords or PINs

  • Does not directly process card credentials

Payment providers process financial data under their own privacy and security policies.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable essential site functions

  • Store user preferences

  • Measure performance

  • Analyze traffic

  • Support marketing efforts

Types include:

  • Essential cookies (required)

  • Analytics cookies

  • Functional cookies

  • Marketing cookies (where applicable)

You may disable optional cookies through browser settings. Essential cookies remain active for site functionality.

Third-party services embedded on the site may also place cookies.

7. Data Sharing and Disclosure

We do not sell personal data.

We may share limited personal data with trusted third parties strictly for operational purposes:

  • Payment gateway providers

  • Shipping and logistics partners

  • Hosting providers

  • Analytics providers

  • Email service providers

  • Legal and regulatory authorities (when required)

All such parties are expected to process data only for specified purposes and maintain confidentiality.

8. International Data Transfers

If you are located outside India, your data may be processed on servers located in other countries through our technology providers. By using the website, you consent to such transfers where legally permitted.

9. Data Retention

We retain personal data only as long as necessary for:

  • Order fulfillment

  • Legal compliance

  • Accounting and tax records

  • Dispute resolution

  • Fraud prevention

After required retention periods, data is securely deleted or anonymized.

10. Your Data Rights

Depending on applicable law, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent (where processing is consent-based)

Requests may be submitted to: intrectvm@gmail.com

11. European Resident Rights

If you are located in the European Economic Area (EEA), you have rights including:

  • Right to be informed

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to data portability

  • Right to object

  • Rights regarding automated decision-making

We process EEA data under contract necessity and legitimate interest grounds.

12. Links to Other Websites

Our website may contain links to third-party websites not controlled by INTREC. We are not responsible for their privacy practices. Users should review their policies separately.

13. Information Security

We implement reasonable:

  • Technical safeguards

  • Administrative safeguards

  • Physical safeguards

to protect personal data from unauthorized access, misuse, or disclosure.

However, no internet transmission method is completely secure. Use of the website is at your own risk.

14. Legal Disclosure

We may disclose personal data if required:

  • By law or legal process

  • To comply with government requests

  • To enforce our rights

  • To investigate fraud

  • To protect safety and security

15. Children’s Privacy

This website is not directed toward children under 18. We do not knowingly collect personal data from minors.

16. Policy Acceptance

By using this website, submitting data, or making purchases, you acknowledge and agree to this Privacy Policy.

17. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updated versions will be posted with a revised effective date. Continued use of the website constitutes acceptance of changes.

18. Contact Information

For privacy-related inquiries or data rights requests:

Institute of Tropical Research, Ecology and Conservation (INTREC)
Website: https://intrec.in
Email: intrectvm@gmail.com